Black Swan

Shipping Policy

At Silk Secret, we offer fast and reliable shipping across the country. Whether you're in a major city or a more remote area, we ensure your orders are delivered swiftly and securely to your doorstep.

Once your order is placed, we promptly process and ship it, and you'll receive a tracking number to stay updated on your delivery status. We aim to make your shopping experience as seamless as possible with our quick and efficient shipping services.

Exchange Policy

Your satisfaction is our priority! If the size of your product is incorrect or if it doesn't meet your expectations, you can easily request an exchange.

To initiate the exchange, simply contact our customer service team, and we will guide you through the hassle-free exchange process. We want to ensure that you get the perfect item, and we are committed to making the exchange process smooth and quick.

Exchanges are accepted within 15 days of receipt. Please ensure the item is in its original condition, with tags attached, to be eligible for an exchange.